Wild Waterworks
News & Updates

Summer employment opportunities at Wild Waterworks

SUMMER EMPLOYMENT OPPORTUNITIES Wild Waterworks outdoor waterpark has begun accepting applications for the 2021 summer season. In anticipation of a thrilling and busy summer, we will be hiring approximately 125 seasonal employees to fulfil a diverse and exciting range of job opportunities across all essential summer operations including lifeguards, cashiers, food and beverage, guest services, security, maintenance and more!

MAKE YOUR SUMMER JOB A SUMMER TO REMEMBER! Experience huge waves of Wild Waterworks’ amazing employee perks and benefits to make your summer even more thrilling!

HAVE FUN WHILE YOU WORK! EMPLOYEE TRAINING TEAM BUILDING AND LEADERSHIP EMPLOYEE DISCOUNTS
Our guests have fun, and so do our staff! We strive on creating exciting, positive and safe working environments to make an eight hour shift only feel like two. Take part in weekly potlucks, and join the fun with our weekly themed events and entertainment! All staff receive top-notch training from experienced leaders and guest speakers. We thoroughly cover information from the OHSA, WHMIS, Human Rights Act, Sun Safety, Customer Service, and so much more. To make things better, you get paid to be trained! Teamwork makes the dream work! Become a strong team player by partaking in our fun and informative team building activities that will not only be beneficial during the summer, but also for your future adventures and careers. Receive special employee-only discounts at any of our concessions as an added treat! Get 40% off your order on meals, and 20% off on pre-packaged items. Think of all of the delicious Ollie Burgers and Funnel Cakes you will be having this summer…
ONTARIO ATTRACTIONS OLLIE’S HIGH 4 AWARDS UNLIMITED SUMMER FUN YEAR-END BANQUET
Get access to an EXCLUSIVE program that includes free or discounted admission to more than 200 participating attractions throughout Ontario. To make things better, some attractions provide you AND a guest free admissions or discounts! Our adorable mascot, Ollie the Otter, is always on the lookout and is recognizing and rewarding hard-working staff with Ollie Points. Save and redeem Ollie Points for free meals, gift cards, free passes, and many more great awards! Work up to 40 hours a week throughout the summer. Staff can take advantage and soak up the sun, ride the slides and surf the waves for FREE before and after shifts, and on days off! The Year-End Banquet is a night you do not want to miss! With awards, delicious food, and awesome prizes, it is the best way to end off a successful summer season.

DON’T MISS OUT, APPLY TODAY! Important things to note before applying to Wild Waterworks:

  • All staff are required to attend mandatory training sessions throughout the month of May, as well as bi-weekly in-season training
  • Ability to work flexible schedules including evenings, weekends, and holidays as required by the operating schedule
  • As part of the Hamilton Conservation Authority team, you may be scheduled and asked to report to a different conservation area to assist with special events, staffing shortages, etc. throughout the length of your employment period
  • Positions are seasonal and do not allow for vacation periods during employment
  • Positions require outdoor work for extended periods of time through various weather conditions
  • Police Checks are required for all positions and must be submitted before working
  • Staff must communicate effectively both orally and in writing when speaking to the public and staff
  • Candidates should have attention to detail, confidence, and have a big smile!

If you think you are up for the challenge of the fast-paced and a safe, clean, healthy, FUN environment Wild Waterworks has to offer, see the available opportunities below and apply today!

AVAILABLE POSITIONS:

AQUATIC STAFF – Lifeguards – Up to 55 Lifeguards are required to perform various guarding duties at Wild Waterworks and Lakeland Pool in Confederation Beach Park. Lifeguards are responsible for safe and efficient operations of all water attractions, providing patrons with required assistance and safety instructions, as well as maintaining the overall cleanliness of the facility. All applicants must be 16 years of age or older and must possess or be in the process of obtaining a valid National Lifeguard certificate, as well as a valid CPR Level C and Standard First Aid certificate. Water Safety instructor’s certification considered an asset. Those hired will be required to meet functional ability requirements.

Additional Information/Requirements:

  • Ability to respond to emergencies and incidents and provide appropriate first aid
  • Adapt to communicating understanding signals, phones, radios and whistles with other staff
  • Comfortable with heights including climbing stairs and ramps
  • Must participate in all training/physical tests assigned and maintain appropriate fitness requirements
  • Responsible for the safe operation of all water attractions while providing efficient lifeguarding skills

Lifeguard Starting Wage: $15.75

WATERSLIDE ATTENDANTS – Up to 12 Waterslide Attendants are required to operate and dispatch riders in a safe manner, following all safety regulations provided. Waterslide Attendants are responsible for ensuring patron safety and enjoyment at Wild Waterworks, as well as maintaining the overall cleanliness of the facility. All applicants must be 14 years of age or older and must possess or be in the process of obtaining a valid Bronze Cross certificate, as well as a valid CPR Level C and Standard First Aid certificate.

Additional Information/Requirements:

  • Adapt to communicating understanding signals, phones, radios and whistles with other staff
  • Comfortable with heights including climbing stairs and ramps
  • Ensure proper usage and safety practices and procedures while operating aquatic attractions
  • Must participate in all training/physical tests assigned and maintain appropriate fitness requirements
  • Must provide guest and attraction information, monitor the queue and make appropriate adjustments

Waterslide Attendant Starting Wage: Minimum Wage

ASSISTANT POOL OPERATOR – Up to 6 Assistant Pool Operators are required to assist with the successful operation of the various water attractions, maintaining appropriate water quality and plant appearance and cleanliness. At Wild Waterworks and Lakeland Pool in Confederation Beach Park.  Assistant Pool Operators must understand necessary swimming pool operations, including filtration, sanitation and water balancing. Previous experience dealing with swimming pool operations and a Pool Operators certificate is required.

Additional Information/Requirements:

  • Ability to prepare and operate all water attractions by inspecting and maintaining the wave generating equipment, maintaining pumps, and inspecting attractions for any deficiencies
  • Comfortable with heights including climbing stairs, ladders and ramps
  • Must accurately and confidently troubleshoot equipment breakdowns in a timely fashion
  • Maintain appropriate and safe water quality by conducting tests and adjusting chemicals as required
  • Must understand and demonstrate proper use of safety practices and personal protective equipment

Assistant Pool Operator Starting Wage: $15.25

SECURITY OFFICER – Up to 4 Security Officers are required for the safety and well-being of all guests, staff and other visitors at Wild Waterworks. Security Officers must maintain appropriate access control, property and resources protection, and must deal and resolve security related incidents promptly. All applicants must be 18 years of age or older and must possess an Ontario Security Guard license as mandated by the Ministry of Community Safety and Correctional Services.

Additional Information/Requirements:

  • Assist with crowd control and emergency situations
  • Confidently respond to incidents such as theft or property damage, disorderly conduct by guests or staff and take appropriate action to meet required resolution
  • Maintain hourly logs and proper documentation for situations and required reports
  • Must assure the security and safety of guests and staff by observing and monitoring for unsafe or threatening conditions
  • Must use proper judgement and law enforcement to resolve issues in extreme conditions

Security Officer Starting Wage: $ 16.25

MAINTENANCE & CLEANING STAFF – Up to 20 Maintenance & Cleaning Staff are required to perform cleaning and disinfection of all areas in relation to COVID-19, park maintenance, grounds keeping and janitorial duties during pre-season and throughout the operating season. Maintenance & Cleaning Staff keep the facility clean, disinfected, safe and pristine while interacting with guests and offering information in a courteous manner.

Additional Information/Requirements:

  • Adequately work as a team to complete janitorial services and maintenance duties assigned
  • Clean change rooms, restroom facilities, turf and buildings as required
  • Maintain facility quality standards by performing all cleaning duties assigned and noticed
  • Must be observant to notice janitorial or maintenance issues and respond to them accordingly
  • Must understand and demonstrate proper use of safety practices and personal protective equipment

Maintenance Starting Wage: Minimum Wage

GUEST SERVICES REPRESENTATIVE – Up to 8 Guest Services Representatives are required for ensuring the satisfaction and enjoyment of visitors at Wild Waterworks. Guest Services Representatives are responsible for processing season passes, checking in cabana rentals, planning and implementing events, communicating with the public either in person, over the phone or via email, and responding to patron concerns and ensuring customer satisfaction. Experience with groups, event planning, public relations, cash handling and office administration is a strong asset.

Additional Information/Requirements:

  • Adapt and understand how to use various computer software for necessary operations
  • Attend to guest inquiries and complaints, and address the public in a friendly, courteous manner
  • Establish a line of communication and trust with guests by learning their needs and satisfaction
  • Perform various administrative duties such as typing, data entry and retrieval and filing
  • Process daily admission, group sales, season passes and vehicle passes, and produce accurate
  • records

Guest Services Representative Starting Wage: $15.25

CASHIERS AND SERVERS – Up to 40 Cashiers and Servers are required to sell/redeem admission tickets, rent tubes, collect fees, control turnstile, serve food and beverage items, and attend to cabanas. Cashiers and Servers will be in direct contact with guests and must be friendly and courteous to all. Experience with cash handling and public relations is a strong asset.

Additional Information/Requirements:

  • Adapt and understand how to use various computer software for necessary operations
  • Attend to guest inquiries and complaints, and address the public in a friendly, courteous manner
  • Handle admission, rental items and food purchase and distribute in a timely fashion
  • Precisely operate a computerized cash register, handle cash and float money, process credit and debit
  • card sales and process admissions and coupons
  • Use suggestive selling and up-selling techniques and provide proper information regarding products

Cashier/Server Starting Wage: Minimum Wage

FOOD SERVICES – COOKS – Up to 12 Cooks are required for our fast-paced food concession operations. Cooks satisfy our guests with a wide variety of delicious food items that are offered while ensuring optimal food quality and maintaining exceptional sanitary conditions of all food services areas. Previous short-order cook experience is an asset.

Additional Information/Requirements:

  • Comfortable working around hot objects such as the grills and deep fryers
  • Ensure customer satisfaction with food quality and value and excellent customer service
  • Must be observant of the physical appearance, organization, sanitation and cleanliness of all food concessions and equipment
  • Safely prepare food items including hamburgers, hot dogs, pizza, chicken, pork products, funnel cakes, appetizer items and many other items that may be requested
  • Must understand and demonstrate proper use of safety practices and personal protective equipment

Food Services – Cooks Starting Wage: Minimum Wage

TEAM LEADERS – Up to 6 Team Leaders are required for the Cash/Cook department and up to 6 Team Leaders are required for the Aquatic Department.  Team Leaders have an active role and work hands-on side by side with the staff.  Under the direction of the supervisors and management team, these positions play an important role in the success of the operations at Wild Waterworks.  Team Leaders play an important role in guest services, inventory control, training and teamwork.  Previous experience in the areas of cash handling, inventory control, cooking and aquatics is preferred for the role of Team Leader.

Additional Information/Requirements:

  • Must have Food handler’s certification or willing to obtain
  • Must have National Lifeguard certification and Water Safety Instructors is considered an asset
  • Must be certified in Standard First Aid or willing to obtain
  • Demonstrate initiative, efficiency and reliability towards all jobs assigned
  • Communicate effectively both orally and in writing, demonstrating good interpersonal skills when speaking to the public or other staff.
  • Demonstrate excellent organizational and administrative skills

Team Leader starting wage – $ 15.75

SUPERVISORS – Up to 9 staff are required to supervise the above-mentioned positions under the direction of the management team. These positions are also intended to play an important role in guest service and administration, providing information and services to visitors and provides a level of supervision to the waterpark, handling all park issues as they arise in the absence of the Manager, Assistant Manager and Guest Experience Manager. Previous operational experience is required and previous supervisory experience is strongly preferred.

Additional Information/Requirements:

  • Demonstrate initiative, efficiency, and reliability towards all jobs assigned.
  • Communicate effectively both orally and in writing, demonstrating good interpersonal skills when speaking to the public or other staff.
  • Demonstrate excellent organizational and administrative skills.
  • Create a team atmosphere among all staff. Work effectively and productively with all staff.
  • Meet and inform the public of pertinent information regarding Wild Waterworks and the Conservation Authority, including policy, regulations, activities, layout and facilities.

Supervisor Starting Wage $ 17.25

Applicants are requested to send a detailed resume along with a cover letter and references indicating the position(s) requested to:

Wild Waterworks – Attn: Sara Kinnear – Manager

680 Van Wagners Beach Road

Hamilton, Ontario L8E 3L8

Phone: (905)547-6141

Fax: (905)561-2297

Email: wwwjobs@conservationhamilton.ca

** Please ensure that you indicate the position(s) you are applying for in the subject line.

Please be advised that interviews will be scheduled commencing in early January.

Although we appreciate the interest of all applicants, only those selected for an interview will be contacted.

** Interviews will be conducted ensuring safety of all and following applicable COVID procedures.

** For in person interviews a mask is required to be worn.

** Any offers of employment will be conditional

Accessibility accommodations are available for all parts of the recruitment process; applicants are asked to inform Human Resources for any disability required accommodations in advance.

FOR MORE INFORMATION ABOUT WILD WATERWORKS PLEASE VISIT:

www.wild-waterworks.com

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680 Van Wagners Beach Road
Hamilton, ON, L8E 3L8
Phone: 905-547-6141 ext. 5007
Toll Free: 1-800-555-8775

9°C
Clear sky
Friday
56%
09:56 AM
Min: 5°C
1000
12:36 AM
Max: 19°C
W 1 m/s
Friday
21°C
7°C
Saturday
22°C
9°C
Sunday
15°C
9°C
Monday
15°C
8°C
Tuesday
20°C
10°C

What's New

2021 Park Closure

It is with deep regret that we announce Wild Waterworks will not be operating in the 2021 season.

To safeguard the health and safety of our visitors and staff, the City of Hamilton endorsed the joint HCA and city staff recommendation to suspend operations for the 2021 season. A safe environment for visitors and community is a top priority for HCA who operates the facility, and the City of Hamilton, which owns Wild Waterworks.

This was not an easy decision to come to. However, it is in the best interest for the health and safety of the visitors to Wild Waterworks and our staff. During the closure, Wild Waterworks will be undertaking some maintenance, including the repainting of slides, to refresh their look for the 2022 season.

We look forward to welcoming you back in 2022.

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