Aquatic Team Leader Job Description
Reporting to the Assistant Manager Aquatics, the Aquatic Team Leader is responsible for assisting with training, leadership, and direction of the Lifeguard and Waterpark Attendant staff. The Aquatic Team Leader is responsible for assisting with employee appreciation and organizing team building activities to create a cohesive team atmosphere with all departments. The Team Leader assists in the coordination and implementation of the daily operations of the aquatic complex, and is indirectly responsible for the overall operation of Wild Waterworks. This position must also ensure the safety and enjoyment of patrons at Wild Waterworks, through the promotion of facility rules and regulations, and providing information regarding the available activities and facilities at Wild Waterworks and the Hamilton Conservation Authority.
Other duties include:
- Knowledge of and compliance with Hamilton Conservation Authority personnel policy, safety and emergency procedures, and safe working procedures.
- Knowledge, understanding, and ability to teach staff with attention to relevant legislation including but not limited to Ontario Health Protection and Promotion Act, Occupational Health and Safety Act, Amusement Devices Act, Trespass to Property Act, Employment Standards Act, Accessibility for Ontarians with Disabilities Act, and Human Rights Code.
- Assist with implementation of pre-season training and organization of weekly trainings by designing training activities, running training stations, acting as a positive role model, demonstrating proper skills and procedures, and maintaining training records.
- Ensure Lifeguard and Waterslide Attendant staff are performing to the standards, procedures, and policies required. Report issues or non-compliance to the Supervisor immediately.
- Active bather supervision at a variety of water attractions include the wave action pool, river ride, wading pool, and waterslides.
- Promote safety and prevent accidents by explaining and enforcing facility rules and regulations at all water attractions and within the facility grounds.
- Occupy the First Aid Station and administer first aid care as required. Ensure accurate and thorough documentation of all occurrences. Report incidents of a serious nature to a Supervisor immediately
- Provide leadership and direction during emergencies within the facility and Confederation Beach Park, coordinate staff and patron actions as required, ensure the provision of first aid care, documentation, communication, transportation, crowd and traffic control, and emergency maintenance.
- Demonstrate and facilitate a positive and professional attitude towards duties, customers, and coworkers, and resolve conflicts to create a cohesive team atmosphere with all departments
- Perform daily waterslide, water attraction, facility, and security checks. Identify hazards and foresee potential issues. Ensure accurate and thorough reporting and documentation.
- Issue verbal warnings refer occurrences of a serious or criminal nature to a Manager, Supervisor, Security, and/or Police
- Promote water safety and provide accurate instruction through facilitation of the Water Safety Education program. Swimming Instructor Certification (any option) required.
- Perform Lifeguard, Waterpark Attendant, and Maintenance duties, and assist other departments as required.
- Assist with maintaining cleanliness of the water attractions and facility. Tasks include but are not limited to; cleaning waterslides, pool vacuuming, debris retrieval, cleaning washrooms, floors, sanitizing, and emptying garbage.
- Maintain the organization and cleanliness of the Administration Building, Supervisor office, Lifeguard Room, and First Aid Room.
- As part of the Hamilton Conservation Authority, you may be scheduled and asked to report to a different conservation area throughout the term of your employment to assist with special events, staffing shortages, etc.
- Any other duties as assigned to support the team effort at the HCA.
- Various physical abilities including but not limited to:
- Physical skills as required in the National Lifeguard Pool Certification
- Perform Standard First Aid and CPR-C skills as required in the Standard First Aid Certification (or equivalent Certification)
- Standing, walking, and sitting for up to 90 minutes continuously
- Head up swimming sprint up to 50m
- Swim, tow and/or carry a victim up to 60m
- Jogging up to a 400m distance continuously while carrying first aid equipment up to 12kg
- Climbing stairs and ramps while carrying first aid equipment up to 12kg
- Ascending and descending waterslides to perform internal inspections
- Climbing ladders and dismounting from lifeguard chairs
- Jumping into deep water from a height of 2m above the water surface
- Safely and efficiently travelling through water with large waves, currents, and undertows while carrying a victim
- Remove victim from water, through lifting and/or carrying the victim with assistance
- Surface dive and retrieve victim from pool bottom, up to 2.5m depth, surface, and carry up to 60m
- Any combination of the above requirements performed consecutively
Education and experience you will need to have:
- Secondary school student or graduate.
- Current National Lifeguard Certificate (any option)
- Current Standard First Aid + CPR-C Certificate (or equivalent)
- Minimum 16 years of age
- Previous lifeguarding, leadership, and customer service experience
- Must meet knowledge, judgement, fitness, and skill requirements for the held certifications and job duties
- Good computer skills with Microsoft Office software including Word, Excel, Power Point and Outlook.
- Communicate effectively both orally and in writing, demonstrating good interpersonal skills when interacting with the public and fellow staff
And even better if you have:
- University or College student or graduate with experience and/or education in recreation management, business, hospitality, or public relations
- Lifesaving Society or Red Cross Instructor Certificate (any option)
- Advanced First Aid Certificate
- Advanced Instructor and Examiner Certificates
- Previous experience in the following areas
- Lifeguarding in a Waterpark setting
- Lifeguarding large crowds
- Facilitating recreational programs
You will be a great fit for this role if you have:
- Ability to work outside in all types of weather, including heat and humidity
- Ability to work weekends, holidays, and sometimes in isolation
- Ability to demonstrate and help to create teamwork through your leadership
- Creativity, flexibility, and problem-solving capabilities
- Excellent organizational and administrative skills, and attention to detail
The work location will be at Wild Waterworks, 680 Van Wagners Beach Road, Hamilton, Ontario. Working hours will be an average of 35 hours per week. This position may be required to work in other Conservation Areas or on special projects for defined periods of time as directed by the Director of Conservation Area Services
To be considered for an interview, the candidate must meet the Province of Ontario’s definition of COVID-19 “fully vaccinated” or provide proof of Human Rights Code exemption in accordance with HCA’s COVID-19 Vaccination Policy.
Interested applicants should email their resume to:
Attention: Wild Waterworks Manager
(please quote “ Aquatic Team Leader” in subject line and send resume in MS word or PDF format)
Although we appreciate the interest of all applicants, only those selected for an interview will be contacted.
Accessibility accommodations are available for all parts of the recruitment process; applicants are asked to inform Human Resources for any disability required accommodations in advance.