Wild Waterworks Facility Rules
Tube & Body Slides Height/Weight Restrictions:
1. Night Rider and Blue Demon: Guests must be taller than: 47 inches (119 centimeters); Weight Restriction: Combined weight of less than 400lbs (181kg) as per manufacturer safety regulations.
2. Sidewinder and Vertigo: Guests must be taller than: 42 inches (107 centimetres); Weight Restriction: Combined weight of less than 400lbs (181kg) as per manufacturer safety regulations.
3. Corkscrew and Kamikaze: Guest must be taller than: 42 inches (107 centimetres); Weight Restriction: under 300lbs (136kg) as per manufacturer safety regulations.
- When riding the body slides, sit up or lay on back; feet first only.
- When riding the tube slides, slides must be ridden facing forward. Stay seated in the inner tube for the entire ride and keep a firm grip on both handles. The heavier guest must ride in the back of the double tube.
- No doubles or trains on slides.
- No stopping on slides.
- No goggles, sunglasses, eyeglasses, t-shirts or life jackets allowed on slides.
- Exit tube slide splash pool immediately after ride. No sitting on steps.
Turf & Facility Rules
1. Anyone 10 years of age and under must wear an approved lifejacket/PFD in the Wave Action Pool and the Eazy River.
For supervision of those 10 years of age and under, the guardian or designated person 16 years of age or older must be within Arm’s Reach at all times while in the water and the following ratios must be adhered to.
| Children under age 6 | Two children with a lifejacket/PFD to one guardian (2:1) 16 years of age or older |
| Children aged 6 to 10 | Eight children with a lifejacket/PFD to one guardian (8:1) 16 years of age or older |
Wild Waterworks will have a lifejacket/PFDs available on first come first serve bases free of charge for patron use. They will be located near the Wave Action Pool on racks. Staff will be available to assist with sizing and answer questions. Wild Waterworks allows patrons to bring in their own approved Lifejacket/PFD for use in the Wave Action Pool and Eazy River as supplies are limited.
Lifejacket/PFDs must be approved by: Transport Canada, Oceans and Fisheries Canada, Canadian Coast Guard and USA Coast Guard Type I, 2 or III.
2. Glass/Ceramics is not permitted anywhere in the facility. House hold items – Glass/Ceramics, Plates, mugs, cups, casserole dishes, Pyrex, jars, glass water bottles, glass pop bottles, etc.
3. Alcohol is not permitted anywhere in the facility.
4. Knives, scissors or other sharp objects are prohibited
5. Proper Bathing attire is required in all water attractions. No street clothes.
- All Males (regardless of age) must wear bathing suit shorts.
- All Females (regardless of age) must wear a one or two-piece swimming suit.
- Undergarments/Boxer shorts are not allowed for health & sanitation reasons.
- THE FOLLOWING TYPES OF SHORTS ARE NOT CONSIDERED TO BE BATHING SUITS:
- Unlined Gym Shorts (basketball type shorts), Cargo Shorts, Pants of any kind, Jean Shorts, Cut-Off Shorts. Swimwear with metal rivets, buttons, buckles, snaps, zippers or sharp objects will not be permitted on the slides as it damages the rides and could potentially injure riders.
6. Wild Waterworks is a SMOKE FREE FACILITY *including e-cigarettes/vapes.
7. No whistles are permitted to be used inside the facility.
8. Latex balloons are not permitted in the facility.
9. Go Pro cameras are not permitted in the Wave pool or Eazy River. They may be worn on waterslides, as long as they are securely fastened to the rider i.e. head/chest strap.
10. Rules are posted at each attraction entrance and are to be acknowledged and followed while using that attraction.
11. Radios, DJ equipment or sound amplification equipment are not permitted, as it impedes with guests ability to hear Wild Waterworks Safety Announcements and general guest enjoyment.
12. Persons that are not toilet-trained, or those who are incontinent, are required to wear swim rated diapers.
13. Balls, Frisbees, etc. are not permitted in the facility.
14. Barbeques are not permitted in the facility.
15. Wild Waterworks reserves the right to inspect bags & coolers before entering the facility.
16. No Animals of any kind are allowed in the park; except for legally-defined service animals or as may otherwise be required by law to assist those with disabilities (as defined by the Access for Ontarians with Disabilities Act or other applicable laws). If you claim to have a legally-qualifying “service animal”, you will be required to verify its legitimacy.
17. Drones are not permitted. Please refer to the Hamilton Conservation Authority website for full details.
18. Under the Health Promotion and Protection Act Public Pools regulations – each bather shall take a shower using warm water and soap and thoroughly rinse off all soap before entering or re-entering any water attraction.
Wave Pool
1. Anyone 10 years of age and under must wear an approved lifejacket/PFD in the Wave Action Pool and the Eazy River.
2. NO DIVING – Diving is not permitted anywhere in the facility.
3. Ladders located in the deep end of the pool are to be used only to exit the pool.
4. Do not enter or exit the pool via the roped-off areas.
5. Walking on the lifeguard bulkhead or sitting under the ropes is not permitted.
6. Eating, drinking or smoking on the pool deck area is not permitted.
7. Only government-approved life jackets or P.F.D.’s may be worn for personal floatation. Water wings & other non-approved items are permitted in Little Squirt Works ONLY.
8. Only clear Wild Waterworks tubes are permitted in the wave pool.
9. Masks, fins, snorkels and other water toys are not permitted in the pool.
10. Persons that are not toilet-trained or are incontinent are required to wear swim rated diapers.
Little Squirt Works
1. The wading pool is intended for children 10 and under with adult supervision.
2. Pool tubes are not permitted in the wading pool.
3. Persons that are not toilet-trained or are incontinent are required to wear swim rated diapers.
Eazy River
1. Anyone 10 years of age and under must wear an approved lifejacket/PFD in the Wave Action Pool and the Eazy River.
2. Users must remain in or on their tubes at all times while in the river.
3. Only one lap permitted during busy periods.
4. Persons that are not toilet-trained or are incontinent are required to wear swim rated diapers.
Guide to Healthy Swimming to Prevent Pool Foulings, it is recommended:
- PLEASE do not swim when you have diarrhea. You can spread germs in the water and make other people sick.
- PLEASE do not swallow pool water. Avoid getting water in your mouth.
- PLEASE practice good hygiene. Take a shower before swimming and wash your hands after using the toilet or changing diapers.
- PLEASE take your kids on bathroom breaks or check diapers often. Waiting to hear “I have to go” may mean that it’s too late.
- PLEASE change diapers in a bathroom or diaper changing area & not poolside.
- PLEASE wash your child thoroughly (especially their rear end) with soap and water before swimming.
For more information visit: www.cdc.gov/healthyswimming
Accessibility Guide
Please visit our Accessibility Guide for full details.
For more information please contact us. We would be more than happy to discuss possible accommodations with you.
Park Activities Suspension Policy
Wild Waterworks makes every effort to open the park rain or shine. Wild Waterworks may delay the park’s opening, close the park early, or make other changes to the posted facility schedule when guest safety, staffing levels or other operational concerns make it necessary to do so. Delays and closures will be posted on the website as soon as possible.
For your safety, we reserve the right to suspend operations temporarily during inclement weather, such as a thunderstorm/lightning, dangerous weather, high winds, low attendance or cold temperatures. Attractions may reopen when the safety of customers and employees is assured.
If we hear thunder or see lightening in close proximity to our park, or experience other unsafe conditions, we will suspend all activities and all attractions will be closed for a minimum of 30 minutes after the last sounding of thunder and or/visual observation of lightening. The timer resets to 0 if the park reopens and further inclement weather occurs. Admissions cannot be purchased or tickets redeemed during a weather delay. During this time, we welcome you to enjoy a meal at one of our concessions until such weather passes.
In the event that the attractions are closed for 90 consecutive minutes or more and the guest has all of their belongings together at the exit, guests may exchange their wristbands for a pass. If the attractions reopen after the 90 minute suspension passes will no longer be issued. Wild Waterworks retains the right to delay the issuing of passes if there is a reason to believe the park may reopen. Passes will not be provided if the park closes within 1 hour of our published closing time.
Should the suspension of park operations occur before 4:00pm, guests may be issued an all-day pass to return another day. Should the suspension of park operations occur after 4:00pm, guests may be issued a sundown pass to return another day.
Wristbands must be surrendered to be issued a pass. Passes do not have an expiry date on them and can be used at any time.
Locker, tube, and lifejacket rentals are non-refundable and not eligible for replacement under the Park Activities Suspension Policy.
Locker and tube rentals are non-refundable and not eligible for replacement under the Park Activities Suspension Policy
Wild Waterworks does not give monetary refunds due to inclement weather or facility closure.
The following are not eligible for a pass to return:
- Guests who leave without exchanging their wristband on the day of their original visit
- Guests who do not have their original admission wristband
- Season pass holders
- Specific group admissions
Wild Waterworks reserves the right to suspend any and all park activities without notice. All decisions are final.
Wild Waterwork’s wave pool and other attractions contain inherent risks for participants. Guests who choose to participate accept those risks.
