Facility Rules

Turf & Facility Rules

1. Anyone 10 years of age and under must wear an approved lifejacket/PFD in the Wave Action Pool and the Eazy River.

For supervision of those 10 years of age and under, the guardian or designated person 16 years of age or older must be within arm’s reach at all times while in the water and the following ratios must be adhered to.

Wild Waterworks provides lifejackets/PFDs on a first come, first served basis, free of charge for patron. They are located on racks at the entrance of the Wave Action Pool and Eazy River. Staff are available to assist with sizing and questions. Wild Waterworks allows patrons to bring in their own approved lifejackets/PFDs for use in the Wave Action Pool and Eazy River as supplies are limited.

Lifejacket/PFDs must be approved by: Transport Canada, Oceans and Fisheries Canada, Canadian Coast Guard and USA Coast Guard Type I, II or III.

2. Fragile household items such as glass, ceramics, plates, mugs, cups, casserole dishes, jars, glass containers, glass water bottles, glass pop bottles, etc. are not permitted in the park.

3. Alcohol is not permitted anywhere in the facility.

4. Knives, scissors or other sharp objects are prohibited.

5. Proper bathing attire is required in all water attractions. No street clothes permitted.

• All patrons (regardless of age) must wear bathing suit shorts or a one- or two-piece swimming suit. To maintain a family friendly atmosphere, overly revealing clothing styles are not permitted. We reserve the right to determine the appropriateness of swimwear.
• Undergarments/boxer shorts are not allowed for health and sanitary reasons.
• Unlined gym shorts, cargo shorts, cut-off shorts, jean shorts and pants of any kind are not considered bathing suits.
• The following types of shorts are not considered to be bathing suits:
  • Unlined Gym Shorts (basketball type shorts), Cargo Shorts, Pants, Jean Shorts, Cut-Off Shorts. Swimwear with exposed metal rivets, buttons, buckles, snaps, zippers or sharp objects will not be permitted on the slides as it may damage the rides and could potentially injure riders.

6. Wild Waterworks is a SMOKE FREE FACILITY. Smoke-Free Ontario Act prohibits the smoking of tobacco, the use of electronic cigarettes (e-cigarettes) to vape in any substance, and the smoking of cannabis (medical and recreational).

7. Tents and sun-shelters higher than 4 feet high or that require staking are not permitted. Large beach umbrellas cannot be left unattended. These items cannot be on the main turf concrete in a location that impedes the view of the Wave Pool.

8. No whistles are permitted to be used inside the facility.

9. Latex balloons are not permitted in the facility.

10. GoPro cameras are not permitted in the Wave Pool or Eazy River. They may be worn on waterslides, as long as they are securely fastened to the rider such as a head or chest strap.

11. Rules are posted at each attraction entrance and are to be acknowledged and followed.

12. Radios, DJ equipment or sound amplification equipment are not permitted as it impedes with guest’s ability to hear Wild Waterworks safety announcements and general guest enjoyment.

13. Persons that are not toilet-trained, or those who are incontinent are required to wear swim rated diapers.

14. Sporting equipment such as balls, frisbees, scooters, skateboards etc. are not permitted in the facility.

15. Personal barbeques are not permitted in the facility.

16. Wild Waterworks reserves the right to inspect bags and coolers before entering and re-entering the facility.

17. No animals of any kind are allowed in the park, except for legally-defined service animals or as may otherwise be required by law to assist those with disabilities (as defined by the Access for Ontarians with Disabilities Act or other applicable laws). All patrons with a service animal will be required to verify its Even if a service animal is verified and allowed to enter the park, please be aware that you are still responsible for controlling it at all times. A service animal is also prohibited from entering any water attraction due to safety and hygiene requirements. Please understand that we may require removal of your service animal from park property if it poses a threat to persons or property, including without limitation, if it is unruly, threatening, aggressive (barking, snarling, biting at patrons, etc.) and/or if you are unable to control your animal at all times.

18. It is prohibited to leave animals unattended in a vehicle. In such event, animal control (or other government authority) may be called, and your vehicle may be forcibly entered into, in order to attend to the health or safety needs of an animal. You will be required to pay all such costs in the rescue of any pet left in a vehicle, and may face penalties as directed by the law.

19. Drones are not permitted. Please refer to the Hamilton Conservation Authority website for full details.

20. Under the Health Promotion and Protection Act Public Pools regulations, each bather shall take a shower using warm water and soap and thoroughly rinse off all soap before entering or re-entering any water attraction.

21. Photography of any type via cameras, cell phones, video recording devices are not permitted in the changerooms or washrooms.

22. Failure/refusal to follow Wild Waterworks Facility Rules may result in removal from water attractions and/or being asked to leave the facility with no refund.