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Opening weekend – June 22 & 23, 2024
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Security Officer Job Description

680 Van Wagners Beach Road
Hamilton, ON, L8E 3L8
Phone: 905-547-6141
Toll Free: 1-800-555-8775

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Security Officer Job Description

Job Summary:

Reporting to the Manager of Wild Waterworks, the Security Officer is responsible for ensuring that every Wild Waterworks visitor can have a peaceful and enjoyable visit without being disturbed by others, or causing a disturbance to others. Additionally, the person in this position ensures that Wild Waterworks’ property and resources are protected to fulfil their continued contribution to the enjoyment by visitors. The Security Officer promotes facility rules and regulations, and provides information regarding the available activities and facilities at Wild Waterworks and the Hamilton Conservation Authority.

Other duties include:

  • Provide accurate information and assistance to facility visitors in a courteous and hospitable manner.
  • Respond tactfully to complaints and calls for assistance from the public and take appropriate action.
  • Explain and promote Waterpark rules and regulations. Inspect bags and coolers and advise patrons of items not permitted in the facility.
  • Maintain a log book documenting violations and significant occurrences.
  • Issue verbal warnings where appropriate. Assist Management/Supervisory staff in removing patrons through non-physical means.
  • Refer occurrences or violations of a serious or criminal nature to the Police. Report all accidents and unsafe conditions.
  • Check and secure buildings and facilities.
  • Remain vigilant for signs of criminal and/or suspicious behaviour and initiate the appropriate steps to report/follow up on incidents.
  • Provide First Aid care to park visitors in distress and render assistance in emergency situations, including traffic and crowd control, and emergency maintenance.
  • Assist the Wild Waterworks Manager and Management/Supervisory staff as required.
  • As part of the Hamilton Conservation Authority team, you may be scheduled and asked to report to a different conservation area to assist with special events, staffing shortages, etc. throughout the length of your employment period.
  • Any other duties as assigned to support the team effort at the HCA.
  • Various physical abilities including but not limited to:
    • Remain in a stationary position for a prolonged period of time.
    • Walking for a prolonged period of time.
    • Lifting and carrying products up to 50lbs.
    • Climbing and descending from ladders.
    • Climbing stairs and ramps.
    • Repetitive movements which may require pivoting and reaching.



Education and experience you will need to have:

  • Post Secondary education in a Law/Security program or previous experience in a similar or related field.
  • Provincial Security Licence.
  • Strong writing and communication skills. Ability to organize work, plan activities and set priorities.
  • A friendly and pleasant personality with the ability to demonstrate maturity and sound judgement.
  • Standard First Aid and CPR Certification.


And even better if you have:

  • Ability to speak a second language.
  • Security experience in an amusement park/waterpark setting.


You will be a great fit for this role if you have:

  • Ability to work outside in all types of weather, including heat and humidity.
  • Ability to work weekends, holidays, and sometimes in isolation.
  • Creativity, flexibility, and problem-solving capabilities.
  • Excellent organizational and administrative skills, and attention to detail.


Working Conditions:

The work location will be at Wild Waterworks, 680 Van Wagners Beach Road, Hamilton, Ontario. Working hours will be an average of 35 hours per week. This position may be required to work in other Conservation Areas or on special projects for defined periods of time as directed by the Director of Conservation Area Services

To be considered for an interview, the candidate must meet the Province of Ontario’s definition of COVID-19 “fully vaccinated” or provide proof of Human Rights Code exemption in accordance with HCA’s COVID-19 Vaccination Policy.


Application Process:

Interested applicants should email their resume to:
Attention: Wild Waterworks Manager
Email: wwwjobs@conservationhamilton.ca

(please quote “Security Officer” in subject line and send resume in MS word or PDF format)


Although we appreciate the interest of all applicants, only those selected for an interview will be contacted.

Accessibility accommodations are available for all parts of the recruitment process; applicants are asked to inform Human Resources for any disability required accommodations in advance.

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